SHIPPING
Shipping Policy
Order Processing:
At Spark T’s Nation, we process orders within 1-3 business days after receiving your payment. Once your order is processed, you will receive a confirmation email with tracking information so you can monitor your package's journey.
Shipping Rates and Delivery Times:
We offer standard and expedited shipping options. Shipping rates are calculated at checkout based on your location and the shipping method selected. Estimated delivery times are as follows:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Please note that delivery times may vary depending on your location and any unforeseen delays with the carrier.
International Shipping:
We are pleased to offer international shipping! Rates and delivery times will vary based on the destination. Please be aware that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer.
Lost or Delayed Packages:
If your package is delayed or lost in transit, please contact us at [your email address], and we will work with the shipping carrier to resolve the issue as quickly as possible.
RETURNS
Returns Policy
Our Promise:
We want you to be completely satisfied with your purchase from Spark T’s Nation. If for any reason you are not happy with your T-shirt, we offer a hassle-free return or exchange within 30 days of your purchase.
Return Eligibility:
To be eligible for a return or exchange, items must be:
In their original, unworn, unwashed, and unaltered condition.
Returned with all original tags and packaging.
How to Return an Item:
Contact us at [your email address] within 30 days of receiving your order to initiate a return or exchange.
We will provide you with a return authorization and instructions on how to send your item(s) back to us.
Once we receive your return, we will inspect the item(s) and process your refund or exchange within 5-7 business days.
Refunds:
Refunds will be issued to the original payment method used at checkout. Please note that original shipping charges are non-refundable unless the return is due to a mistake on our part (e.g., incorrect or defective item).
Exchanges:
If you need to exchange an item for a different size or style, please contact us at [your email address] with your request. We will do our best to accommodate your exchange, subject to availability.
Return Shipping Costs:
Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping method to ensure your return arrives safely.
Non-Returnable Items:
Please note that custom-designed or personalized items are final sale and cannot be returned or exchanged.